Student Assistant Vacancy - Teaching & Learning Support Team

Student Assistant wanted for the Teaching & Learning Support Team

Do you love troubleshooting (tech) problems? And are you interested in applications and technologies used in the TU Delft education? This might be the ideal job for you! We are looking for TU Delft bachelor students that would like to work in our Support Team. Teaching & Learning Support is the support department which covers all questions from teachers on the learning platform Brightspace and other educational technology used at the TU (e.g. Möbius, Feedback Fruits, Ms Teams). Our goal is to support lecturers optimally in providing the best possible education

Examples of tasks:

• Answer questions and provide support to lecturers on using Brightspace and other TU Delft supported tools via email, phone and TOPdesk

• Assist lecturers face to face during open office hours (once we’re back at the office)

• Improve support materials

We are looking for:

• Bachelor students with at least one year ahead on the TUD.

• Interest in and affinity with educational applications and tools • Accurate, flexible & stress resistant

• Able to work proactively and independent in problem-solving

• Excellent communication skills in both English and Dutch, both written and verbally

• Availability of 8 to 12 hours a week

• Minimum of 45 ECTS obtained

It’s a plus if you have:

• Experience with providing support to end users of a system

•Basic (user-) experience with educational tools

• Expert knowledge of OfficeSuite

• User experience with WordPress and/or experience in writing website content

The important details:

You will be appointed as student assistant at the department Teaching & Learning Services. You will be employed through FlexDelft. You will be working from home, either full or half days during office hours. You will always be working together with another support assistant and have backup from experienced TU Delft colleagues. Once we are allowed back at the office, we will work at the office in Delft. The position is temporary, starting as soon as possible.

Interested or more information?

If you have any questions about this position you can contact LTSO-TLS@tudelft.nl To apply: Send an e-mail to Mirte van Gurp via LTSO-TLS@tudelft.nl before 26 November 2021, with a short motivation letter and your Curriculum Vitae in the attachment.